Blue Man Group at the Astor Place Theatre is looking for a Part-Time Box Office Window Representative
Primary responsibilities of this position include:
Processing of all specialty ticket requests (House Seats, Past Dating, Gift Certificate redemptions, etc.) through the TicketMaster System (host platform)
Answer incoming Customer Service inquiries and fulfillments via phone and email
Audits of listings and ticketing websites; work closely with the Group Sales Department
Maintain good communication with Treasurer and Box Office staff
Box Office window ticketing sales and customer service including: processing window and broker ticket transactions; maintaining accurate box office cash accounts; settling batch reports; and coordinating will-call pick ups and transactions.
Candidates should be able to maintain good customer relations and have a pleasant personality. Applicants should have a flexible schedule with holiday availability and be willing to work within the scheduling needs of the Treasurer.
General knowledge of the TicketMaster ticketing system preferred, but not required. Good computer and phone skills required (Excel, Word, Outlook, and internet)
We are committed to building a creative and dynamic workplace that celebrates individual differences and diversity and treats everyone with fairness and respect. Our company does not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, gender identity, marital status, veteran status, disability, or any other category protected by federal, state, or local regulations.
Regular scheduled hours, however some flexibility is necessary as occasional nights, weekends, and holidays may be required. Additional availability during our busy holiday and spring break seasons are a must.
Position is available immediately.
Interested applicants should send (please include position title in subject line) cover letter, resume along with 2 references to
Astor Show Productions
434 Lafayette Street
New York, NY 10003
No Phone Calls Please